For security reasons, the cards are mailed in plain white envelopes with an address window, which allows the name and address of the person receiving the card to show through. somebody needs to be sued. DoNotPay can help you with more than just customer service hold lines. Provider Payments Information on the direct deposit of State of Michigan payments into a provider's bank account. You'd think banks would get smart and start sending these inexpensive covers complementary with each card, they'd save a bunch of money which causes you to save money in the end. Ive been transferred back and forth over 6 times today a lone and if the paper work is not back to them by this Tuesday my claim is closed and Im screwed out of all my child support money that was taken. If you want to self-help your way out of a Way2Go issue, this is probably your best bet. It is an act of congress to get to a freaking live person. Included with the check is a direct deposit request form that must be completed and returned if they want direct deposit to their personal bank account. Hope this helps. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. Unemployment and child support is on this cardI can't put food on my table or pay rent and utilities. Who can I call to fix the issue??? You can find their FAQ answers on the Way2Go FAQ pdf, though the questions and answers are basic to use of the card and not complex issues that may arise. THIS COMPANY IS A JOKE!!!!! Was on hold 50 minutes. Im waiting on hold currently so hopefully soon. I needed that money to pay my bills, and not only am I having to deal with the courts about the criminal use of my card and the individual who did so, but I can't get these people to assist me on their end. . For Customer Service Call 1-888-Way2Go0 (888-929-2460) 24 hours a day / 7 days a week / toll free International Calls: 866-569-4494 TTY: 1-877-906-0085 Visit our website at www.GoProgram.com How to Use Your Card - Anywhere Your funds will be deposited to your prepaid debit MasterCard Way2Go Card account.. pi They also need an online chat, hire more people to answer the phones and handle customers who call instead of keeping them online for over an hour, this is unacceptable, California-get a clue, not only is everyone moving out of the state but people will start boycotting all businesses there, until you stop thinking we the people don't matter, that goes for every other business as well that has adapted the "customer is always wrong" attitude, politicians made it this way, time to vote these dummies out and get non political people in office again, like Trump-those that want a better country for the people, instead of what we got in office now, that I own you and you will obey me attitude, and believe all my lies because that's all I know how to do. MDHHS News, Press Releases, Media toolkit, and Media Inquiries. Reviewing recent transaction history, including deposits. Are there any exceptions to receiving child support electronically? And now Im on hold for over 30 minutes and cant get a live person. Have a terrific day. I'm very upset I am trying to send my daughter money in Alabama I've tried to do it through western union but they are telling me its been denied I need to speak to a real person not no machine. No. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. This card company is bullshit. Free Free Share 14 14 3.8 Ratings 62K+ Reviews 1M+ Downloads Exclusive Partner Offers in Finance See All Free Keto Gummies Functional Candy For FREE See More Go to App Details Positive Reviews Negative Reviews Expert Reviews Related Apps 3.8 Reading all these issues now I'm worried I just lost over $700. Is a PIN (Personal Identification Number) needed to use the card? activity and billing along with a new card issued an shipped out to me at my place of residents. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the . How can I have a new card? We'll help you find where and when to submityour small claims court documents. i tried the 'forgot id' , it says information sent to my email and it never comes. Same issue as MANY of the previous commenters! I got an email that my deposits were made available, logged into the account see that the amounts say cleared, but it doesn't reflect the true amount I'm supposed to have. Once the UI Way2Go Debit MasterCard is received, cardholders should call UI Debit MasterCard Customer Service at 1.888.929.2460 or visit Go Program to activate the debit card account. What should I do? Beginning July 9, 2016 all Unemployment Insurance payments issued via debit card will be deposited to a Way2Go Card Debit MasterCard. What happens to the money on my EPPICard? 1-884-663-2638! By Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 The woman closed my account immediately, sent me fraud papers to send back to her. i keep getting locked out of my account for fraud prevention.. well i'll take the risk of somebody hacking my account but it is my constitutional right to have access to this account.. i forfeit the security precautions that you are bestowing upon me.. My card has been declining even though I have money in the account, I had to email my phone number and ID to [emailprotected] with GO EPC in subject line. Information about audits conducted by the Office of Audit. AND TELL THEM ABOUT THIS SCAM. No. It make take longer to make your money available it at least you wont have to deal with locked cards, a disabled account or having to use this ridiculous automated service again. It is recommended that you activate the card using a landline. Then one month later received a letter saying I mailed it back late (I took it to the USPS the same day I received it and mailed it back) therefore would NOT be getting reimbursed for the fraudulent withdrawals on my account. These people are crooks and no one above them is doing anything about their malicious ways. Now I understand that this is a move generated by today's advancements in technology. Although cardholders will not automatically receive a paper statement in the mail, all cardholders can request a paper statement whenever they want one. The amounts of purchases or cash withdrawals are automatically deducted from the available funds on the card. I get it! The Michigan Domestic & Sexual Violence Prevention and Treatment Board administers state and federal funding for domestic violence shelters and advocacy services, develops and recommends policy, and develops and provides technical assistance and training. Which I do not understand when it's already been received by unemploymentlawsuit I'm gearing up for.. because I refuse to give them information that I gave unemployment. I have called morning, noon and night and still nothing. A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations. Someone hacked my account weeks ago I filled out the fraud forms got a new card still havent received the refund of the amount Im waiting for. There's no where in all the catch-22 with either my state,goprogram,condent,Mastercard, does it state of say for any reason they should have been treated so. Can a cardholder add funds to his/her card in addition to what the MiSDU puts in? They are freezing people's money illegally,. Enter the way2go login website here. I really wish MI CS System had never changed from US Bank to this crap. How can I track my spending? The prepaid debit MasterCard expires after 5 years. If my issue was resolved, I would never want to call in again! I don't have or ever had a way2go card and I get message saying money is being spent here and there so for 600.00 has been took off a card iv never had or applied for wth. I need help. I am putting on the right information. Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com. Zero stress. So if anyone reading this has an answer or can provide help I'm sure it's safe to say you must be not of this world or at least America. I never received anything to my email. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past Then I got hung up on, then a new lady said her records show my issue was resolved without letting me speak. I have to do the same transaction several times. Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. 1st whoever is downvoting everyone, eat the fattest dick God can offer you, choke on it and die. I have never dealt with a worse card company in my entire life! Information on resources in your community and volunteer recruitment and training, and services provided at local DHS offices. If any customer reading this knows anything about how to get help or any info at all please call me! How does the MiSDU deposit money onto the card? Fill out the chargeback transaction dispute form. Way2Go doesn't have a unified office or a single phone number. Who can I call?? What services does the Way2Go 24-hour Cardholder Services provide, and are there any fees for the service? For privacy reasons, Comerica Bank does not share card account numbers or transaction details with the MiSDU. Help. Been locked out of account when I call they say they dont know why!? What happens if a cardholder no longer receives payments from the MiSDU or has switched to direct deposit and now has support deposited into a personal bank account? It want let me purchase nothing it keep saying card declined, I never have received card. If you have a debit card with the old design, please keep it until it has expired. You can contact us at 1-888-929-2460. Children's Special Health Care Services information and FAQ's. My kids need their money. The card can be used anywhere MasterCard Debit Cards are accepted. For a complete list of fees, click here. Screw them I hate way 2 go more like screw the screwed fucking shady asses ain't none of us stupid we know they are fucking us over on purpose and I hope they have to pay for that shit someday in the near future . If the demand letter isn't answered, we'll help you fill out the court formsand provide copies to submit. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Conduent Inc. Website: Visit Go Program Way2Go Card Website, You can now contact Go Program Way2Go Card customer service directly via Email using AppContacter.com. However, Way2Go is a flexible and widely used program. Are there any fees associated with this card? State law requires that, except in very limited circumstances, all child support must be sent electronically. All future child support payments will be automatically deposited onto the card the customer initially received. Then find the number listed in the third paragraph (otherwise, all page text is the same) to find your Way2Go support number. Contact Way2go to explain the situation transaction being disputed. Tengo problema no me da opcin para hablar con un representante me piden nmero de social y no tengo. It's not letting me withdrawal from the bank or use it in stores. I am trying to link my way2go card to my chime Mastercard. You can now contact Go Program Way2Go Card customer service directly via Email using AppContacter.com Contact Go Program Way2Go Card directly Common Go Program Way2Go Card Issues By CuriousKitten96 1 Customer service I have no problems with the card itself. This piece of shit company needs to be shut down by the FEDS. Additional Way2Go Mastercard Information Way2Go is doing go much. Way2go Michigan Customer Service. I told the lady my situation ($300 stolen off my card) and she asked if I wanted to talk to somebody at the help desk. That's it. Can cardholders view their account online? NOW I CANT EVEN GET A HUMAN. It is extremely frustrating when trying to contact a representative for my way2go card and your company appears to have a millionaires mentality? After almost 19 hours on hold they mailed me a complaint form. Child Welfare Medical and Behavioral Health Resources. THEY ARE A BUNCH OF THEIVES. Not sure what to do I need help with money transfer please call me at 540 676 9166 thank uou, Yes my card got locked for trying to activate it saying the information and the cvcc numbers dont match when I'm sitting and looking right at them and I cant even talk to anyone about it I need my money I'm moving and now no money to move with, this is all b,s. These criminals only need to drive by you on the road and stay within 15 ft of you, then they swipe by scanning all of your cards information right from your wallet or purse and start spending it all. I tried calling the Way2Go corporation to let them know that the card had been located so that they could let Ms. Williams know and could not get anyone on the phone to speak to. Be advised, I once was on hold for two hours before I hung up. I want to know when this account was created, when the first card was issued. Make purchases everywhere Mastercard debit cards are accepted (over 20 million merchants nationwide), including places such as grocery stores, gas stations and restaurants; Receive cash back with a purchase from debit card merchants; Pay bills and pay for online, phone and mail-order purchases; Get cash from any bank that accepts Mastercard; and, Online By viewing their account online at. Is there a number beside the one give on multiple platforms? Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. 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