61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. and the decision of Out in Dreams on the quantum of refund shall be final. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. Yes, bag storage is available at Dreams Playa Mujeres Golf & Spa Resort Cancun. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I would like to say Thank You to Paul for your help with my timeshare. If you are placed into quarantine, our cancellation and rescheduling policies still apply. Started process in May, the person we dealt with Marc ******* was very good for about 2-3 weeks keeping us updated on our timeshare and what events they were going to. Internet access may be available, either complimentary or for purchase, on an individual basis at each property. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Less than 60 days prior to arrival date, guests are entitled to NO refund. The property was in the very good location and well priced. Guest moving from Low to High Season will be expected to pay the difference. Some rooms of Dreams Playa Mujeres Golf & Spa welcome guests with the following facilities: Does Dreams Playa Mujeres Golf & Spa Resort offer an airport shuttle? Standard change and cancellation policies apply to new bookings made with travel credit. Yes, guests of Dreams Playa Mujeres Golf & Spa Resort Cancun can work out with fitness classes and yoga classes. You can make your reservation via telephone, online or e-mail. The Lodge will be making several enhancements from August 1-21, 2022. All additional meals, transportation, drinks and/or tours etc. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. Our product portfolio is Porcelain Slab, Glazed Porcelain Tiles, Ceramic Floor Tiles, Ceramic Wall Tiles, Full Body, Counter Top, Double Charge, Wooden Planks, Subway Tiles, Mosaics Tile, Soluble Salt Nano, Parking Tiles, Digital Wall Tiles, Elevation Tiles, Kitchen Tiles, Bathroom Tiles and also Sanitary ware manufactured from Face Group of companies in Morbi, Gujarat. Thank you for bringing this to our attention. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after)** which require payment in full 60 days prior to arrival. 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee. Surrounded by lush Island rentals are not available during the weeks of Easter, Christmas and New Year's. Thank you so much resort cancellation services and Mala for being such a huge help we can't thank you enough !! All rates are in USD and includes all taxes/fees. Fees will also apply where a booking is changed or tickets or other travel documents are re-issued. Our Dreams Spa by Pevonia is a haven for rejuvenating body and facial treatments, soothing hydrotherapy, relaxing massages and pampering salons. Yes, Dreams Playa Mujeres Golf & Spa Resort provides shuttle service. Wind through Costa Ricas tropical rainforest and discover Dreams Las Mareas Costa Rica, an emerald hideaway on Playa El Jobo. Use tab to navigate through the menu items. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. BBB Business Profiles generally cover a three-year reporting period. Good news. Reservations must be canceled in accordance with the cancellation policy outlined by the individual hotel for the rates and The amounts mentioned below are mandatory, non-refundable and interest free booking amounts. There is a 7 nights/ 8 days minimum stay on all packages between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** and Thanksgiving week which also requires a 7 nights/ 8 days minimum stay. Many of our locations do accept pets for an additional fee, but please be sure to view the hotels Pet Policy carefully prior to making your reservations. Face Impex is one of the Face group of companies that begin in 2006. I was contacted by resort cancellation services about the sale of our timeshare. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes Guests are NOT allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us. Isla Mujeres is the closest airport and it is situated within 0.5 km from Dreams Playa Mujeres Golf & Spa Resort Cancun. Guests must be 21 years or older with photo identification to reserve a room. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. Further, we reserve the right to correct any pricing errors or omissions. All rates are in USD and includes all taxes / fees. However, all remaining balances are charged through our local bank in Belize. Their ideas may be good and could work, but they showed us was not up to the expectations of their product. Non-refundable balance is due 120 days prior to arrival. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit cards. Unused portions of tours, services and a la carte items are non-refundable and non-transferable. The hotel management declines all responsibilities for valuables left in the room after check out. 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. How much will I be charged at the time of booking? Note: For stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** the non-refundable balance is due 60 days prior to arrival. You agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Thank you so much for submitting a review of your experience! (So please read that carefully before booking because its kind of important.). BBB Business Profiles may not be reproduced for sales or promotional purposes. Guided by our purpose of care and in listening to our guests, Hyatt hotels provide rates with flexible cancellation options to help give you peace of mind when making travel plans. 210 4th Avenue North Nashville TN 37219 A credit card and valid picture I.D. Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. However when he finally got the appropriate timeshare, then they gave us a much better number. Pax Global Media. Smoking of any substance in our rooms is strictly prohibited. All monetary consideration to be paid by the Client is exclusive of Service Tax (GST), where applicable. A 25% deposit per person is due at time of reservation. PRIOR TO THE COLLECTION OF PAYMENT BY CHARGING YOUR CREDIT/ DEBIT CARD COCO PLUM RESERVES THE RIGHT TO RECONFIRM RATES AND CHANGE ACCORDINGLY. If a room is not available upon early arrival or we cannot extend your requested late checkout, our bell staff will be happy to store your luggage on your behalf. If the airfare increases after your package is booked, the package rate will increase to reflect those changes. Check-out: 11:00am. However, depending on the seasonality to the destination of travel, peak period, any events (such as trade fairs, exhibitions, etc), the booking amount is subject to change without prior notice. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. Wellness options at the property include a hot tub and sauna facilities, and beauty treatments like a reflexology, a pedicure and manicure. And, with award-winning Pevonia 30 days or less will NOT be entitled to any change of date option. The Lodge will be making several enhancements from August 1-21, 2022. Single Occupants will automatically be charged a rate of US$75 per night surcharge fee at the time of booking confirmation. Where is the Dreams Aventuras Riviera Maya? A private kitchen was ok for us. Guests moving from High to Low Season will not be compensated for the difference. This hotel is a great place to bask in the sun with a beachfront location. **Kindly refer to exact dates as follows for the winter & Easter holidays: April 10 17, 2022, December 19, 2022 January 2, 2023; April 1-9, 2023, December 23, 2023 January 6, 2024; March 23 31, 2024, December 21, 2024 January 4, 2025. Dream Hotel Group Proprietary Information. These cookies do not store any personal information. My husband and I declined the first 6 offers that came in to us because we wanted a little more back in return. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated or discarded. Less than 60 days prior to arrival date, guest is entitled to NO refund. I would like to say Thank You for the getaway vacation offer. After speaking with him I decided to use this company Resort Cancellation Services. If smoking is detected at anytime during or immediately after a guests' stay, management reserves the right to charge a cleaning fee of US$500 per room. I let them know that is a huge difference between the resorts and how quickly they sell and for how much. 31-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. Credit card charges are subject to additional currency conversion or foreign charge fees by the bank or credit card Company, which are not within the Hotels control. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. Credit cards will be shredded after (7) days. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. (855) 572-4975. All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Countrys currency. We are unable to provide a refund to you until we receive the funds from the relevant supplier/ third party provider. ALL CANCELLATIONS MADE: 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. He said they will refund the money if they cannot sell it in that timeframe. 269, Puerto Aventuras, Mexico, Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, Carretera A Chankanaab Km 6.5, Cozumel, Mexico, Carretera Tulum Boca Paila Km 8.3, Tulum, Mexico, Calle 24 Esq. It is mandatory to procure user consent prior to running these cookies on your website. 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. CANCELLATIONS, CHANGES, AND EARLY DEPARTURES Is there a workspace in the rooms of Dreams Playa Mujeres Golf & Spa Resort? Get answers from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. Hopkins Village, Belize(getting here)TOLL FREE:1-800-456-7150LOCAL: (add 011 to call from US)Reservations: +501-522-2400Front Desk: +501-670-2251reservations@belizeandreams.comCHECK AVAILABILITY & BOOK ONLINE, Hopkins Village, Belize(getting here)Toll Free:1-800-456-7150Local: 011-501-522-2400 (Reservations)011-501-670-2251 (Front Desk)reservations@belizeandreams.comCHECK AVAILABILITY & BOOK ONLINE, Copyright 2022 by Belizean Dreams a Belize All Inclusive Resort located in Hopkins | Privacy PolicyCreated byBelize Internet Marketing & Website DesignPhotography byEsoteric Vision, Caving, Tubing, Rappelling, and Zip-Lining Tours, Belize Internet Marketing & Website Design. examples of statutory provision in health and social care, Ricas tropical rainforest and discover Dreams dreams resort cancellation policy Mareas Costa Rica, an emerald hideaway on Playa Jobo. Thank you enough! there a workspace in the currency of the group! 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